CAREERS

To apply please send resume to careers@taggart.ca



Property Administrator


Job Title: Property Administrator
Reports to: Operations Manager
Name of Company: Taggart Realty Management
Location: 225 Metcalfe St, Ottawa, ON K2P 1P9
Date: January 19, 2018

Work Description:

In this role the Property Administrator assists the Operations Manager and supports the Property Managers, providing various administrative tasks on a timely and accurate basis in accordance with company policies and internal controls.   The Property Administrator will work on various portfolios, including condominium, residential, office and retail buildings. The performance of the duties must ensure a quality approach to all employees, customers, subcontractor/general contractors, tenants, managers and suppliers. All responsibilities must be performed in a manner consistent with the Taggart Realty Management vision, mission, and must comply with all company policies and procedures.

Major Responsibilities:
Property Administrator

  • Respond to tenant and owner telephone and email inquiries.
  • Liaise with tenants on building and tenant related issues as directed by Property Managers.
  • Prepare various correspondence to residents as directed by the Property Managers.
  • Participate in the rental arrears process.
  • File office correspondence and documentation.
  • Prepare status certificates.
  • Keep all records in the online database up to date, including tenant and owner information.
  • Assist in the management of the building/parking access card system and maintain up-to-date records of all card/permit holders for all locations.
  • Responsible in changing of tenancy/ownership and associated payment arrangements.
  • Manage current and new tenant and owner accounts, including accounts receivable.
  • Work closely with Property Managers and Building Operators to support day to day operations of properties.
  • Work with contractors, vendors, and suppliers to schedule work for pre-approved work and issue purchase orders.
  • Process purchase orders, invoices and tenant work orders while ensuring accurate coding and approvals are in place.
  • Assist with the preparation and compilation of monthly financial reports and quarterly operational report for all building types.
  • Assist in the dissemination of the annual operating budget(s) and recovery packages, as well as ensure their timely delivery to tenants and owners.
  • Assist with rentals as required, including showing suites and processing rental applications.
  • Other duties as requested by the Operations Manager.

Statement of Qualifications:
Knowledge, Skills, and Abilities

  • Minimum High School Diploma, post-secondary education preferred.
  • Minimum of two years of experience in Property Management and/or Office Administration.
  • Intermediate or advanced proficiency in Microsoft Office, including Microsoft Word, Excel and Outlook.
  • Strong attention to detail, organizational skills and administrative skills.
  • Strong ability to prioritize and handle multiple tasks simultaneously.
  • Ability to work independently and as part of a team.
  • Proven ability to work effectively under pressure in order to meet deadlines.
  • Ability to maintain confidentiality and approach situations in a diplomatic and professional manner.
  • Experience with Yardi would be an asset.

Physical/Sensory Effort/Work Environment:

  • Sitting or standing for long periods of time at workstation.
  • Manual dexterity required to use desktop computer and peripherals.
  • Repetitive work.
  • Providing service to several people, working under many simultaneous deadlines.

 



Property Administrator


Job Title: Property Administrator
Reports to: Operations Manager
Name of Company: Taggart Realty Management
Location: 225 Metcalfe St, Ottawa, ON K2P 1P9
Date: January 4th, 2018

Work Description:

In this role the Property Administrator assists the Operations Manager and supports the Property Managers, providing various administrative tasks on a timely and accurate basis in accordance with company policies and internal controls.   The Property Administrator will work on various portfolios, including condominium, residential, office and retail buildings. The performance of the duties must ensure a quality approach to all employees, customers, subcontractor/general contractors, tenants, managers and suppliers. All responsibilities must be performed in a manner consistent with the Taggart Realty Management vision, mission, and must comply with all company policies and procedures.

Major Responsibilities:
Property Administrator

  • Respond to tenant and owner telephone and email inquiries.
  • Liaise with tenants on building and tenant related issues as directed by Property Managers.
  • Prepare various correspondence to residents as directed by the Property Managers.
  • File office correspondence and documentation.
  • Prepare status certificates.
  • Keep all records in the online database up to date.
  • Assist in the management of the building/parking access card system and maintain up-to-date records of all card/permit holders for all locations.
  • Manage current and new tenant and owner accounts, including accounts receivable.
  • Work closely with Property Managers and Building Operators to support day to day operations of properties.
  • Work with contractors, vendors, and suppliers to schedule work for pre-approved work and issue purchase orders.
  • Process purchase orders, invoices and tenant work orders while ensuring accurate coding and approvals are in place.
  • Assist with the preparation and compilation of monthly financial reports and quarterly operational report for all building types.
  • Assist in the dissemination of the annual operating budget(s) and ensuring their timely delivery to tenants and owners.
  • Assist with rentals as required, including showing suites and processing rental applications.
  • Other duties as requested by the Operations Manager.

 

Statement of Qualifications:
Knowledge, Skills, and Abilities

  • Minimum High School Diploma, post-secondary education preferred.
  • Minimum of two years of experience in Property Management and/or Office Administration.
  • Intermediate or advanced proficiency in Microsoft Office, including Microsoft Word, Excel and Outlook.
  • Strong attention to detail, organizational skills and administrative skills.
  • Strong ability to prioritize and handle multiple tasks simultaneously
  • Ability to work independently and as part of a team.
  • Proven ability to work effectively under pressure in order to meet deadlines.
  • Ability to maintain confidentiality and approach situations in a diplomatic and professional manner.
  • Experience with Yardi would be an asset.

Physical/Sensory Effort/Work Environment:

  • Sitting or standing for long periods of time at workstation.
  • Manual dexterity required to use desktop computer and peripherals.
  • Repetitive work.
  • Providing service to several people, working under many simultaneous deadlines.

 



Residential Property Manager


Job Title: Residential Property Manager
Reports to: Operations Manager
Company: Taggart Realty Management
Location: 225 Metcalfe Street
Date: December 6th, 2017


Work Description:


The Residential Property Manager is responsible to oversee the overall management of the residential portfolio, as well as some aspects of office, commercial and retail portfolios by following a consistent approach as used by the property management team. The performance of the duties must ensure a quality approach to all customers, tenants, contractors and suppliers. All responsibility must be performed in a manner consistent with the Taggart vision, mission, and must comply with all company policies and procedures. The Residential Property Manager, in coordination with the Operations Manager, is responsible for designing and carrying out policies and procedures that support the strategy and goals of Taggart Realty Management.


Major Responsibilities:
Residential Property Manager


• Oversee daily, weekly, monthly and annual cycle of property management for approximately five buildings, totalling approximately 600 units.
• Preparation and administration of annual operating budgets, assist with capital budgets for each property, and preparation of monthly and quarterly reports.
• Collection of tenant rents as required.
• Propose and administer any Landlord and Tenant board issues including issuing notices and attending hearings.
• Review and approve lease applications.
• Co-ordination of property maintenance and building maintenance, observing all budget restrictions.
• Maintain familiarity and activities of each property and impact on tenants.
• Work with suppliers and staff to ensure that all required services are being performed.
• Optimize properties value and return on investment by ensuring effective expense control and operating costs by maximizing in-house staff.
• Ensure compliance with any and all applicable government regulations.
• Perform regular site inspections.
• Provide direction for staff in meeting established property standards.
• Visit all buildings on a weekly basis to ensure a high level of tenant satisfaction and confirm that esthetic and safety standards, and building quality are maintained.
• Oversee tenant improvement and/or landlord’s work, as required.
• Manage, direct and motivate Building Operators, Administration and Maintenance Staff.
• Ensure maximum level of customer service to residents is provided, responding to and addressing resident complaints and concerns.
• Handling of emergency situations.
• Review of payables to ensure accuracy and completeness and approve within authority level.
• Assist with leasing and marketing efforts, as required for minimizing unit vacancy by proposing rental, vacancy, and rental incentives.
• All other duties as required.


Statement of Qualifications:
Knowledge, Skills and Abilities:


• Must know and understand the terms and conditions of residential leases, broad knowledge of commercial, office and retail leases would be considered an asset.
• Completion of a post-secondary program with an emphasis in Property Management, or related field.
• Real Property Administrator Designation (RPA) would be considered an asset.
• A minimum of five years experience as a property manager, with experience in residential property management.
• A minimum of two years experience in a management/leadership role, guiding and leading employees and contractors.
• Experience preparing and administering annual operating budgets, capital budgets and preparing monthly and quarterly reports through at least one full budget/fiscal cycle.
• Excellent interpersonal and communication skills. The ability to actively listen and resolve conflict and foster understanding is essential in this role.
• Well-developed computer skills using Microsoft Suite.
• Self-motivated, adaptable and decisive with a hands-on approach.
• Fluency in both official languages would be considered an asset.


Work Environment:


• This role requires overtime, and hours of work will fluctuate.
• Available to troubleshoot in emergency situations, all hours of the week.
• Schedule changes and open availability are required to suit the needs of the tenants and the property.
• Providing service to several people or departments, working under many simultaneous deadlines.
• Willingness to be mobile as the role requires work to be performed primarily in the office but also on-site



Building Superintendent (Live-In)


Job Title: Building Superintendent

Reports to: Property Manager

Company: Taggart Realty Management

Date Posted: December 13th , 2017               

Work Description

The Superintendent will be responsible for overseeing the general operations, leasing and maintenance of Taggart Realty Management’s apartment (or condo) facilities in a responsive and professional manner. He or she will be tasked with unit rentals, addressing tenant concerns, or addressing the condo board’s needs where applicable. The superintendent is also responsible for the general upkeep of the facilities. As the onsite representative of Taggart Realty Management, this individual will collect monthly rent, respond to tenant inquiries/emergencies, and conduct regular inspections to verify the safety and condition of all aspects of the interior and exterior of the building. The Building Superintendent will coordinate or perform the basic maintenance and repairs to the facilities. Other duties will be assigned as necessary.

Major Responsibilities:

Building Superintendent

  • Provide responsive, professional customer service to all tenants or owners of the facilities.
  • Show units for rental to prospective tenants, and administer the leasing process for apartment buildings.
  • Supervise and coordinate tenant move-in and move-out.
  • Collect and process rent payments.
  • Provide communications to tenants on behalf of Taggart Realty Management.
  • Provide emergency/unscheduled repairs of equipment, structures and grounds on the property.
  • Oversee the preparation of units for new tenants.
  • Ensure all facilities are up to code and compliant with any relevant legislation.
  • Perform regular property inspections of units, common areas, building exteriors, and landscape in coordination with the Property Manager.
  • Ensure effective management of loss prevention, risk management, security, maintenance, marketing, landscaping, snow removal, ventilation, heating, cooling and other daily activities.
  • Keep accurate records of space conditions including roof, HVAC and utilities.
  • Provide general status reports to the property manager. Communicate any potential hazards or damages in a proactive manner. Report any and all maintenance concerns in a timely manner.
  • Lock or unlock doors, turn lights on/off, generally patrol area and building.
  • Perform general clean up of all facilities. Keep common areas clean at all times.
  • Sweep, mop, polish, refinish resilient floors, vacuum and shampoo carpeted areas, dump garbage and recycle bins, perform all cleaning aspects of halls, offices, board rooms, restrooms, lunchroom and auditoriums as well as washing walls, windows and window coverings.
  • Clean light fixtures and change bulbs/tubes.
  • Perform minor repairs on windows, doors, switches, desks, tables, plugs, equipment, appliances, sinks, toilets, blinds etc.
  • Contact appropriate maintenance service provider for major repairs.
  • Responsible for vandalism clean up and repair within skill level.
  • Maintain heating and air conditioning systems, boilers, pumps, fan units, control panels, thermostats, cooling towers, etc.
  • Maintain fire alarms, extinguishers. Monitor emergency generator, function and order refueling as needed.
  • Responsible for proper inventory of materials and supplies. Accountable to administrators for custodial performance.
  • Read and interpret equipment manuals and work orders to perform required maintenance and service.
  • Diagnose problems, replace or repair parts, test and make adjustments.
  • Perform regular preventive maintenance on machines, equipment and facilities.
  • Detect faulty operations, defective material and report those and any unusual situations to proper supervision.
  • Prepare, paint and decorate interior and exterior surfaces as required.
  • Adhere to departmental procedures and systems, e.g., "systems for preventative maintenance", "maintenance requisitions", scheduled work and continued quality improvement/risk management programs.
  • Maintain inventory of equipment, manuals and warranties.
  • Perform all other duties as assigned or needed.

Statement of Qualifications:

Knowledge, Skills and Abilities

  • Valid Security Clearance
  • Valid driver’s license required
  • A minimum 3-5 years related experience in a janitorial, maintenance or superintendent role
  • Strong communication, integration, problem-solving and interpersonal skills
  • Ability to cope with high intensity and stressful environments.
  • Strong attention to detail.